Settings

Configure your troop settings and personal preferences.

Troop Settings

Administrators can configure troop-wide settings.

Navigate to Admin Dashboard → Settings.

Basic Information

  • Troop Name - Official troop designation
  • Troop Number - BSA troop number
  • Charter Organization - Sponsoring organization
  • Meeting Location - Regular meeting place
  • Meeting Schedule - Day and time
  • Contact Email - Primary troop contact

Feature Settings

Enable or disable features based on your troop's needs:

  • Public Registration - Allow new members to self-register
  • Forums - Enable discussion boards
  • Galleries - Enable photo galleries
  • Scout Accounts - Enable pre-funded accounts
  • Online Payments - Accept credit cards

Tip: If your troop doesn't use certain features, disable them to simplify the interface for members.

User Settings

Each user can customize their experience.

Access via Profile Settings in the user menu.

Profile Information

  • Name - Display name
  • Profile Photo - Upload a photo
  • Contact Info - Email and phone
  • Address - Mailing address
  • Emergency Contact - For youth members

Account Security

  • Password - Change password regularly
  • Email - Update email address
  • Two-Factor Authentication - Enhanced security (optional)

Notification Preferences

Control how you receive updates:

  • Announcements - On/Off and frequency
  • Events - New events and changes
  • Forums - Replies and mentions
  • Direct Messages - New message alerts
  • Advancement - Progress notifications
  • Payments - Invoice and payment alerts
  • Email Frequency - Real-time, daily digest, or weekly

Roles & Permissions

Control who can do what in the system.

Navigate to Admin Dashboard → Roles & Permissions.

Viewing Roles

See all available roles and their permissions:

  • Scoutmaster
  • Assistant Scoutmaster
  • Committee Member
  • Merit Badge Counselor
  • Parent
  • Scout

Modifying Permissions

Click any role to view and edit permissions:

  1. Select the role
  2. Review current permissions
  3. Check/uncheck permissions as needed
  4. Save changes

Caution: Permission changes affect all users with that role. Test changes carefully.

Common Permissions

  • Manage Members - Add, edit, delete members
  • Manage Events - Create and edit events
  • Approve Advancement - Sign off on requirements
  • Process Payments - Handle financial transactions
  • View Reports - Access reports and analytics
  • Manage Content - Edit announcements, forums, galleries
  • Access Admin Panel - View admin dashboard

Payment Account Settings

Configure payment processing for your troop.

Navigate to Admin Dashboard → Payment Methods.

Stripe Connection

To accept online payments, connect a Stripe account:

  1. Click Connect Stripe
  2. Complete Stripe onboarding
  3. Provide banking information
  4. Verify identity
  5. Activate account

Once connected, you can accept credit card payments for events and scout accounts.

Processing Fees

  • Standard credit card processing fees apply
  • Choose to pass fees to families or absorb them
  • Configure in Payment Methods settings

Subscription & Billing

Your troop owner manages the platform subscription.

Subscription Plans

Plans typically include:

  • Maximum number of active members
  • Storage space for photos and files
  • Number of events per year
  • Support level

Upgrading

If you need more capacity:

  1. Contact your troop owner
  2. Review available plans
  3. Upgrade through owner's dashboard
  4. Changes take effect immediately

Data & Privacy

Data Security

  • All data encrypted in transit and at rest
  • Regular automated backups
  • Secure password storage
  • Role-based access controls
  • Activity logging for auditing

Privacy

  • Member data never shared with third parties
  • Private by default - public opt-in only
  • GDPR and privacy law compliant
  • Data export available on request
  • Account deletion removes personal data

Youth Protection

  • Two-deep leadership enforced in messaging
  • Youth cannot message adults one-on-one
  • Activity logs track all interactions
  • Report suspicious activity immediately
  • Follow BSA Youth Protection policies

Troubleshooting

Can't Access Admin Dashboard?

  • Verify you have an admin role assigned
  • Try logging out and back in
  • Clear browser cache and cookies
  • Contact troop administrator

Not Receiving Emails?

  • Check spam/junk folder
  • Verify email address in profile settings
  • Check notification preferences
  • Add system email to safe senders list

Changes Not Saving?

  • Ensure you clicked Save button
  • Check for validation errors (red text)
  • Try a different browser
  • Disable browser extensions temporarily

Getting Support

If you need help:

  • Review this documentation first
  • Ask Charlie (AI assistant) in the bottom right corner
  • Contact your troop administrator
  • Email support (check with troop owner for contact)

Tip: When contacting support, include screenshots and describe what you were trying to do when the issue occurred.

Best Practices

  • Review and update troop information annually
  • Audit user roles quarterly
  • Encourage members to keep profiles current
  • Test notification settings to ensure delivery
  • Keep at least two administrators with full access
  • Document your troop's settings and customizations
  • Train new leaders on the system
  • Review activity logs periodically